Technology know-how

Internet, Intranet and Groupware are new technologies that can be integrated with managerial practices to promote knowledge transfer.

The ability of technology to deliver information with concurrent tracking of results and its feature of interactivity which allow for two-way communication between sellers and customers helps to promote idea generation.

Technology aids prompt evaluation of novel ideas by tracking actions and transactions and computing their efficacy through the use of statistics. Through groupware, ideas can be traced and communicated across groups or wide area networks and thereby facilitate sharing of knowledge.

Distribution of ideas to appropriate recipients has now turned out to be trouble free with the emergence of technology. It can be either a formally classified group by distinct product, job or project, or a group formed by management or an informal group established by the workers itself. With the development of technology it is important that groupware identifies the people who need information by itself. Web pages, newsgroups and bulletin boards are few examples where people select what they want to read according to their own desire. Internet, newsgroups and email are regarded as "push" technologies which provide users with news that they request. Email can be used by the people who accept new ideas to communicate with its distributors and get their assistance in the implementation stage.